1st Choice Continuing Education, also referred to as 1st Choice CE, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, purchase a course, contact us, sign up for text messages, or otherwise use our services through www.1stchoice-ce.com.

By using our website or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register for an account, enroll in a course, make a purchase, complete a contact form, request support, upload documents, or otherwise communicate with us.

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• License number or other professional identification information if needed for course reporting
• Payment-related details
• Any other information you choose to provide

We may also collect certain information automatically when you use our website. This may include your IP address, browser type, device type, operating system, pages viewed, referring website, and information about how you interact with our website. We may collect this information through cookies, analytics tools, server logs, and similar technologies.

If you contact us or submit a support request, we may collect the contents of your message, attachments, screenshots, or other materials you choose to send.

How We Use Your Information

We use personal information to operate our website and provide our services. This includes:

• Creating and managing your account
• Processing payments
• Delivering courses
• Issuing certificates
• Reporting course completions when required
• Responding to your questions
• Providing customer support
• Maintaining website security
• Preventing fraud
• Improving our website and services
• Complying with legal or regulatory obligations

We may also use your information to send transactional or informational communications related to your account, purchases, support requests, renewals, reminders, course access, and customer service. If you separately opt in, we may also send text messages as described below.

We may use aggregated or de-identified information for analytics, operational, or business purposes.

Text Messages and SMS Communications

If you choose to opt in to receive text messages from 1st Choice Continuing Education, we may send you text messages related to your inquiry, customer support, account assistance, course reminders, order or service updates, and similar service-related communications.

Message frequency may vary. Message and data rates may apply depending on your carrier and mobile plan. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchase.

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in information and consent data are used only to provide and support the messaging services you requested, to operate our business, and as otherwise required by law. We may share your mobile number with service providers that help us deliver text messages or support our communications systems, but only for those limited purposes.

Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to remember your preferences, keep you logged in, understand how visitors use our website, improve website performance, measure advertising effectiveness, and enhance the user experience.

You may control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the website.

Payments

Payments made through our website may be processed by third-party payment processors. We do not store full payment card information on our own servers unless specifically stated otherwise. Payment information is collected and processed directly by the payment processor in accordance with that provider’s privacy policy and security practices.

How We Share Information

We may share personal information with trusted service providers that help us operate our business and website, including providers that assist with payment processing, website hosting, course delivery, analytics, customer support, messaging, email delivery, fraud prevention, and related operations.

We may also disclose information when necessary to comply with applicable law, regulation, subpoena, court order, or other legal process; to protect our rights, property, or safety; to investigate fraud, abuse, or security issues; or in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell your personal information for money. We also do not share mobile opt-in data or consent information with third parties or affiliates for their own marketing or promotional use.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and tax records, comply with legal obligations, resolve disputes, enforce agreements, and satisfy course reporting requirements.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may update certain account information by logging into your account, if that functionality is available. You may also contact us to request corrections to your personal information.

You may opt out of promotional emails by using the unsubscribe link included in those emails. Even if you opt out of promotional communications, we may still send you transactional or service-related communications.

You may opt out of text messages at any time by replying STOP.

State Privacy Rights

Depending on your state of residence, you may have certain privacy rights under applicable law. These may include the right to request access to personal information, request correction, request deletion, or appeal a decision regarding a privacy request. These rights are subject to exceptions and limitations under applicable law.

To submit a privacy-related request, please contact us using the contact information below. We may need to verify your identity before processing certain requests.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date or Last Updated date above. Your continued use of our website or services after any changes become effective means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

1st Choice Continuing Education
Website: www.1stchoice-ce.com
Email: info@1stchoice-ce.com
Phone: 800-698-2770